ReWork helps you to maximise sales conversions, based on current trends and market demand
Our understanding of the industry and customer needs will help you shape your business, through best practices and customer-centric recommendations.
We mitigate the risks that come from a lack of time, resources, sector/market knowledge and strategic direction.
ReWork’s creativity and attention to detail, together with our knowledge and experience will support your business growth and support a first-class reputation within the attraction, leisure, and hospitality sectors.
What we’ll cover working with you
- Ticketing Market Review
- Development roadmap planning
- Product placement and launch/re-launch strategy
- Marketing strategy and implementation
- Sales conversion strategy
- Product demonstration conversion
- Onboarding best practice
- Client retention support
Our approach
We are led by our clients.
By working within your organisational structure and culture, we develop tailored services to meet your specific needs and approach.
ReWork will help you identify and define your requirements and in collaboration, create a plan to support the future growth of your organisation.
We will be an invaluable and integral part of your company’s development and success.
“When we began considering changing systems, we recognised we did not have the expertise in-house. Working with Sarah brought reassurance and structure. It’s quite easy, when you’ve not got the expertise, to see a new system is an improvement and stop asking questions about making it even better, especially around the things that can get left behind as priorities change. Sarah provided continuity during leadership transition and continues to prompt us not just to get on with what we have, but push more. As we’re trying to become a world leading museum, that perspective has been important to that journey.”
“When we began considering changing systems, we recognised we did not have the expertise in-house. Working with Sarah brought reassurance and structure. It’s quite easy, when you’ve not got the expertise, to see a new system is an improvement and stop asking questions about making it even better, especially around the things that can get left behind as priorities change. Sarah provided continuity during leadership transition and continues to prompt us not just to get on with what we have, but push more. As we’re trying to become a world leading museum, that perspective has been important to that journey.”
"Working with Sarah changed the whole direction of our CRM project. We had invested a lot of time researching systems ourselves, but the volume of information and the number of sales-led CRM products made the process overwhelming. Sarah brought the sector and market knowledge, structure and clarity we were missing. Her process gave us the confidence to compare systems like-for-like and stay focused on what would work for an organisation with lots of different strands. She also helped us build buy-in across the museum and encouraged people to think differently about how data will shape decisions in future. The guard rails and critical eye she brought were invaluable."
“Our old ticketing system was no longer a fit, and we needed an easy way to make sense of data. ReWork Consulting helped us focus on what we could realistically implement and manage now, rather than trying to do everything all at once. Sarah brought a level of objectivity and helped us understand what our team could truly support . With our team aligned, risk was reduced in the procurement and subsequent onboarding process. Her recommended shortlist made all the difference. I was able to visit other attractions using the systems she suggested, see them in action, and speak to staff on the ground. That gave us the confidence to move forward with the procurement. We’ve now selected and implemented one of the systems Sarah shortlisted, and we’re well on our way to having systems in place that will support our long-term marketing strategy, whilst supporting day-to-day operations”
"Working with Sarah and ReWork helped us cut through the noise. She challenged our thinking, clarified our positioning, and brought structure to our strategy—from knowing who to speak to, to understanding when and how. The results have been tangible; stronger visibility, a more strategic sales approach, and a team structure that’s already improving the client experience. Personally, Sarah became a trusted sounding board—a source of honest insight and coaching that’s been invaluable to me in building my network and confidence in a new sector. Whether you’re a supplier or an attraction, Sarah helps you ask the right questions, make smarter decisions, and move forward with confidence, all with a unique 360 perspective of the sector and market opportunities that can’t come from internal resources alone."
"We were struggling with a lack of technology market knowledge and were using public procurement processes with mixed success. Rework’s comprehensive discovery process and recommendations guide, helped us to understand the technology that would best support multiple venues and the opening of our new DNA museum. Sarah supported us with invaluable consultation, shortlisted suppliers and a clear strategy to achieve our operational and commercial goals. Working with Sarah surpassed our expectations."
“ReWork advised on and supported the procurement process and our decision-making by presenting a variety of options of suppliers and their platforms, so we could weigh up to see what was right for us. Simplifying has allowed us to save on costs and offer a more straightforward user experience online, as well as in-person experiences"
"With a variety of ticketing providers telling us they could solve all our problems, we were extremely grateful to engage with ReWork Consultancy to help us navigate and support us through this project. Their wealth of experience and knowledge in this area is second to none, and we were very lucky to find someone in Sarah who took the time to understand our organisation, clearly explained any nuances, cut through the sales-speak and effectively held our hand throughout the tender process. “We are very happy with ReWork Consultancy’s services and would happily recommend them.”
Sarah from ReWork has been a valuable asset to the LIVE IT team as we develop our new Attractions Ticketing Platform product. Her deep understanding of the industry and customer needs have been instrumental in shaping the product and launch strategy. Sarah's attention to detail and ability to drive the vision of the product has made her an invaluable partner in the development process. We highly recommend her for anyone looking for a strategic advisor in the sector
We appointed Sarah and ReWork to review our marketing materials for our flexible booking layers and marketing tools for our attractions offering at TickX - throughout the process, we were very impressed with Sarah’s knowledge and expertise and she more than delivered on the brief. Sarah has also provided us with some fantastic introductions within the attractions community and helped us secure a speaking slot at a major conference. I wouldn’t have any hesitation in strongly recommending Sarah @ ReWork Consulting