Platf9rm
Hove
East Sussex
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"Working with Sarah changed the whole direction of our CRM project. We had invested a lot of time researching systems ourselves, but the volume of information and the number of sales-led CRM products made the process overwhelming. Sarah brought the sector and market knowledge, structure and clarity we were missing. Her process gave us the confidence to compare systems like-for-like and stay focused on what would work for an organisation with lots of different strands. She also helped us build buy-in across the museum and encouraged people to think differently about how data will shape decisions in future. The guard rails and critical eye she brought were invaluable."
“Our old ticketing system was no longer a fit, and we needed an easy way to make sense of data. ReWork Consulting helped us focus on what we could realistically implement and manage now, rather than trying to do everything all at once. Sarah brought a level of objectivity and helped us understand what our team could truly support . With our team aligned, risk was reduced in the procurement and subsequent onboarding process. Her recommended shortlist made all the difference. I was able to visit other attractions using the systems she suggested, see them in action, and speak to staff on the ground. That gave us the confidence to move forward with the procurement. We’ve now selected and implemented one of the systems Sarah shortlisted, and we’re well on our way to having systems in place that will support our long-term marketing strategy, whilst supporting day-to-day operations”
"Working with Sarah and ReWork helped us cut through the noise. She challenged our thinking, clarified our positioning, and brought structure to our strategy—from knowing who to speak to, to understanding when and how. The results have been tangible; stronger visibility, a more strategic sales approach, and a team structure that’s already improving the client experience. Personally, Sarah became a trusted sounding board—a source of honest insight and coaching that’s been invaluable to me in building my network and confidence in a new sector. Whether you’re a supplier or an attraction, Sarah helps you ask the right questions, make smarter decisions, and move forward with confidence, all with a unique 360 perspective of the sector and market opportunities that can’t come from internal resources alone."
"We were struggling with a lack of technology market knowledge and were using public procurement processes with mixed success. Rework’s comprehensive discovery process and recommendations guide, helped us to understand the technology that would best support multiple venues and the opening of our new DNA museum. Sarah supported us with invaluable consultation, shortlisted suppliers and a clear strategy to achieve our operational and commercial goals. Working with Sarah surpassed our expectations."
