ReWork Consulting

Platf9rm
Hove
East Sussex

sarah@reworkconsulting.co.uk

Simplify tech decisions with confidence

Ticketing, Booking, CRM, EPOS review and procurement,

perfectly aligned with your long-term goals.

Boost Revenue

Improve Operational Efficiency

Delight visitors

Don’t Let Technology Choices Hold You Back

Are you managing a bustling attraction or leisure business with outdated ticketing systems that frustrate both staff and visitors? Or perhaps you’re running a cultural venue where the CRM system doesn’t integrate with your marketing tools, leading to missed opportunities and poor visitor engagement.

 

You know it’s time to make some changes, but with unclear supplier information and complex procurement processes, many operators find themselves stuck with inadequate systems. Worse, you could be investing in solutions that don’t address your long term needs. The right choices today can prevent costly mistakes tomorrow.

Redefine what’s possible

Navigating the overwhelming number of technology suppliers and solutions can be daunting. ReWork Consulting steps in to ensure you choose technology that fits your needs, so your operations run smoothly, your staff are empowered, and your visitors and customers are happy. Our focused approach brings clarity to the process, ensuring every decision is aligned with your unique requirements.

25 years of experience

Leverage decades of deep tech knowledge and operational experience to make informed decisions.

Unbiased Advice

Receive independent recommendations focused solely on what’s best for your organisation, ensuring that every decision is free from supplier influence.

End-to-End Support

Experience seamless guidance, from review to implementation, ensuring your new tech partnerships are optimised for success.

We’re with you every step of the way

At ReWork Consulting, we’ve seen it all—from attractions struggling with disjointed systems that can’t handle peak visitor times, to venues losing out on revenue due to poor integrations. With over 25 years of experience in business development, operations and technology, we provide the expertise you need to select systems that not only solve your current challenges but also set you up for long-term success.

Your path to smart procurement

We’ll work closely with you to sharpen your product positioning, refine your go-to-market strategy, and build the relationships that drive sustainable growth.

 

Here is how.

1. Schedule a Call

1

We discuss your needs and challenges to understand your situation.

2. Explore options

2

We provide options and explain the process.

3. Watch your business grow

3

Begin your journey empowered by better technology with our expert guidance.

Get the Right Tech and watch your business grow

Whether you’re selecting new systems, exploring growth opportunities, or improving what you already have, ReWork ensures your tech works seamlessly, boosts efficiency, and creates memorable experiences for your visitors.

Review your current systems and processes, and Identify inefficiencies and areas for improvement. Receive recommendations for change to streamline your operations and improve your supplier partnership.

Understand the market and discover new opportunities for growth. Align with best practices, stay ahead, and find long-term success.

Gain expert guidance in selecting the right systems that align with your organisation’s needs. Ensure your tech enhances every aspect of your business.

Ensure a smooth transition with hands-on support from integration to deployment and beyond. Your team will be guided through every step, minimising disruptions and making the most of your tech.

Operators who trust us

Lost Gardens of Heligan Lost Gardens of Heligan
National Football Museum National Football Museum
Cornwall Museum & Art Galleyr Cornwall Museum & Art Galleyr
DNA Museum DNA Museum
Walesby Forest Activity Centre Walesby Forest Activity Centre

"Working with Sarah changed the whole direction of our CRM project. We had invested a lot of time researching systems ourselves, but the volume of information and the number of sales-led CRM products made the process overwhelming. Sarah brought the sector and market knowledge, structure and clarity we were missing. Her process gave us the confidence to compare systems like-for-like and stay focused on what would work for an organisation with lots of different strands. She also helped us build buy-in across the museum and encouraged people to think differently about how data will shape decisions in future. The guard rails and critical eye she brought were invaluable."

David Edwards Development Lead “

“Our old ticketing system was no longer a fit, and we needed an easy way to make sense of data. ReWork Consulting helped us focus on what we could realistically implement and manage now, rather than trying to do everything all at once. Sarah brought a level of objectivity and helped us understand what our team could truly support . With our team aligned, risk was reduced in the procurement and subsequent onboarding process. Her recommended shortlist made all the difference. I was able to visit other attractions using the systems she suggested, see them in action, and speak to staff on the ground. That gave us the confidence to move forward with the procurement. We’ve now selected and implemented one of the systems Sarah shortlisted, and we’re well on our way to having systems in place that will support our long-term marketing strategy, whilst supporting day-to-day operations”

Rebecca Miles Head of Marketing “

"Working with Sarah and ReWork helped us cut through the noise. She challenged our thinking, clarified our positioning, and brought structure to our strategy—from knowing who to speak to, to understanding when and how. The results have been tangible; stronger visibility, a more strategic sales approach, and a team structure that’s already improving the client experience. Personally, Sarah became a trusted sounding board—a source of honest insight and coaching that’s been invaluable to me in building my network and confidence in a new sector. Whether you’re a supplier or an attraction, Sarah helps you ask the right questions, make smarter decisions, and move forward with confidence, all with a unique 360 perspective of the sector and market opportunities that can’t come from internal resources alone."

Nick Fenton UK Sales Director “

"We were struggling with a lack of technology market knowledge and were using public procurement processes with mixed success. Rework’s comprehensive discovery process and recommendations guide, helped us to understand the technology that would best support multiple venues and the opening of our new DNA museum. Sarah supported us with invaluable consultation, shortlisted suppliers and a clear strategy to achieve our operational and commercial goals. Working with Sarah surpassed our expectations."

Ronan Mc Connell DNA, Guildhall, Tower Museum Project Coordinator “

“ReWork advised on and supported the procurement process and our decision-making by presenting a variety of options of suppliers and their platforms, so we could weigh up to see what was right for us. Simplifying has allowed us to save on costs and offer a more straightforward user experience online, as well as in-person experiences"

Lea Garrett Hampson Marketing Manager “

Wake the Tiger Amazement Park

"With a variety of ticketing providers telling us they could solve all our problems, we were extremely grateful to engage with ReWork Consultancy to help us navigate and support us through this project. Their wealth of experience and knowledge in this area is second to none, and we were very lucky to find someone in Sarah who took the time to understand our organisation, clearly explained any nuances, cut through the sales-speak and effectively held our hand throughout the tender process. “We are very happy with ReWork Consultancy’s services and would happily recommend them.”

Lucy Jarjoura Sales & Marketing Director “

Stop Missing Out on Growth by Tackling Tech Alone

It’s common to think that your team can handle the selection of Ticketing, Booking, CRM, or EPOS systems all on their own. This often leads to missed opportunities and unforeseen challenges. What works for other businesses may not fit the dynamic needs of yours. Without specialised knowledge, it’s easy to choose a tech solution that doesn’t fully support your operational goals, leading to inefficiencies and slow growth.
With ReWork Consulting, you gain access to industry-specific expertise that ensures your technology choices are aligned with both your current and future needs. By partnering with us, you avoid the pitfalls of a mismatched system and instead, implement solutions that boost revenue, improve visitor experiences, and position your for long-term success. Don’t let the complexities of tech decisions hold you back.

Avoid Costly Mistakes with Our Technology Selection Checklist

Are you overwhelmed by the process of selecting the right ticketing, booking, CRM, or EPOS system? Our free checklist, “The Ultimate 10-Step Checklist for Choosing the Right Technology,” is designed to help you make informed decisions that streamline operations, enhance visitor experiences, and drive growth. This comprehensive guide takes you through each crucial step to ensure you avoid costly mistakes and choose the best tech partner for your needs.

What you’ll get:

  • A clear framework for planning your tech selection process.
  • Tips on engaging the right stakeholders and gathering their input.
  • Strategies for evaluating options and anticipating future needs.
  • Best practices for ensuring seamless integration and long-term success.

Avoid Costly Mistakes with Our Technology Selection Checklist

Are you overwhelmed by the process of selecting the right ticketing, booking, CRM, or EPOS system? Our free checklist, “The Ultimate 10-Step Checklist for Choosing the Right Technology,” is designed to help you make informed decisions that streamline operations, enhance visitor experiences, and drive growth. This comprehensive guide takes you through each crucial step to ensure you avoid costly mistakes and choose the best tech partner for your needs.

What you’ll get:

  • A clear framework for planning your tech selection process.
  • Tips on engaging the right stakeholders and gathering their input.
  • Strategies for evaluating options and anticipating future needs.
  • Best practices for ensuring seamless integration and long-term success.