The impact of our words
In today’s fast paced world, of instant messaging/voice notes/email etc, there can be a tendency to want to cut corners when communicating. But how much longer does it take to thank someone, or ask how they’re doing? The value in taking the time to treat each conversation personally has so much value. Especially when words are all
Ticketing, EPOS, CRM Decision Paralysis
Whether you’ve ventured into Ticketing/EPOS/CRM software procurement for the first time, or your previous experience has left you feeling unsure and lacking confidence. We understand how you're feeling, as we've been there too. Many of us have experienced the kind of overwhelm, which can leave us frozen with the enormity of decisions we face. If you’ve decided
Service – The real cost of ticketing solutions!
So many of us will be familiar with the saying ‘you get what you pay for’ But I wonder how many of us actually apply that theory to the investments within our organisations? There are definitely some patterns in the way procurement teams evaluate what’s important from their ticketing partnerships, which may indicate that’s not always the
Frictionless user journeys
The software industry is currently overwhelmed with the buzzword 'frictionless.' Everyone wants to provide their customers with a frictionless purchase experience. A seamless checkout system, or a seamless ecommerce/online ticketing site, etc. In the world of software development, it means 'interface design'. As part of the user journey, it refers particularly to 'frictionless.' What is the most significant annoyance
Strategic thinking!
The word strategy can conjure up images of military generals, football coaches, and large corporations. In all these examples, strategy plays a key role. But what exactly is strategy? And how can it help your business? A strategy is a plan that helps you achieve your objectives. It’s a way of thinking about what you want to achieve and